Orders are processed within 1–2 business days and shipped across Canada with tracking provided. Delivery times vary by location and courier.

All sales are final. We do not accept returns or offer refunds.

If your order arrives damaged or incorrect, contact us within 48 hours with clear photos and we’ll review the issue. Any refund or resolution is at our discretion.

ExoTrolley is not responsible for packages marked as delivered. Sealed returns may qualify for a partial refund minus shipping; opened items are not eligible.

For questions, contact sales@exotrolley.com

Return & Shipping Policy